Privacy Policy

Privacy Policy

**Last updated:** March 18 2026

At JointGuard™, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

## 1. Information We Collect

When you visit the site, we automatically collect certain information about your device, including:

* Web browser, IP address, time zone, and cookies
* Pages or products you view and how you interact with the site

When you make (or attempt to make) a purchase, we collect:

* Your name
* Billing address
* Shipping address
* Payment information (including credit card numbers, processed securely by Shopify and payment providers)
* Email address
* Phone number

We refer to this as **Order Information** and **Device Information**.

## 2. How We Use Your Information

We use the information we collect to:

* Fulfill and ship your orders
* Process payments
* Communicate with you about your order
* Screen for fraud or risk
* Improve and optimize our website
* Provide you with marketing or promotional offers (only if you opt in)

## 3. Sharing Your Information

We share your Personal Information with trusted third parties to help us operate our store, including:

* **Shopify** (our ecommerce platform)
* Payment processors
* Shipping and fulfillment services

We may also share your information if required by law or to protect our legal rights.

## 4. Cookies

We use cookies to improve your browsing experience, remember your preferences, and help analyze site traffic. You can control cookies through your browser settings.

## 5. Your Rights

Depending on your location, you may have the right to:

* Access the personal information we hold about you
* Request correction or deletion of your data
* Opt out of marketing communications

To exercise these rights, contact us using the information below.

## 6. Data Retention

We keep your Order Information for our records unless and until you ask us to delete it.

## 7. Security

We take reasonable precautions and follow industry best practices to protect your personal information.

## 8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.

## 9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

**Email:** shopjointguard@outlook.com